Blue Coat Support

We provide Blue Coat Support for the entire BlueCoat product series including the ProxySG appliance, the ProxyAV appliance, the ProxyRA appliance, the Blue Coat WebFilter, the WinProxy and K9 Web Protection.as well as all other BlueCoat products and technologies.

Blue Coat Consulting Services at your fingertips.

Design & Re-Design
Configuration Reviews
Configuration Set-Ups / Changes
Troubleshooting & Problem Resolution
Software and Hardware Maintenance
End of Life, End of Sale, End of Support Advisory

Regardless of whether you have an urgent problem, whether you aren’t comfortable doing changes yourself or whether you don’t have the necessary Blue Coat Consultancy Skills in-house – our experienced Experts will login and help!

Our Blue Coat Consultants will handle your network with greatest care. Snapshots and Backups are taken prior to making any changes to your configurations. The consultants will also proactively let you know of any other issues they may come across while performing their job.


We take Security seriously. Before we access any of our client networks for the very first time, we are keen to sign a Non-Disclosure (NDA) agreement which protects our customers.

For Blue Coat Support…

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Remote Support Benefits

Fair billing by the hour
CCIEs in All Technologies
No Travelling Expenses
Worldwide Service
Ad-Hoc Support & Contracts

What our customers say…

"Thanks for fixing our ASA VPN issues so quickly. We really do appreciate it."
Roman Steigerwald
IMS Finance, Frankfurt, Germany


"We were looking looking for such a service. The 5 hour bundle suits us well moving forward."
Jim Staunton
Crewe City Council, Crewe, UK



"Guys, you have done an awesome job. Special thanks to Mike for the unsocial hours he worked"
Randy J. Miller
Smart Shopping, NYC, USA

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Cisco Routing & Switching



Technologies:
RIP, OSPF, EIGRP, IS-IS, BGP, PBR, QoS, IPv6, Spanning Tree, Channels, Trunks, VLANs, Network Management, CiscoWorks etc.


Cisco Security



Technologies:
PIX, ASA, FWSM, CSM, ACS, NAC, MARS, IDS, IPS, VPN, SSL, DDoS, CSA, Ironport, IP Video Surveillance etc.


Cisco Voice / Unified Comms



Technologies:
Cisco Unified Communications Manager, Call Manager, Unity, MeetingPlace, Contact Center, TelePresence, Cisco DMS etc.


Cisco Service Provider



Technologies:
IS-IS, BGP, MPLS, GSR, CRS-1, IOS-XR, Nexus, ASR, Multicast, Traffic Engineering, Optical Networking etc.


Cisco Data Center / Storage



Technologies:
Network Design, Catalyst 6500 & modules, WAAS, ACE, CSS, VSANs, Zoning, FICON, iSCSI, IVR, Fabric Binding, Fibre Channels, MDS 9000 etc.


Cisco Wireless Networking

Technologies:
Controllers, WiSM, MESH, Site Survey, VoWLAN, 802.11n, MSE, LBS, WCS, RFID, WIMAX etc.